Welcome to my May newsletter. Here you’ll find a curated list of news, videos and business tips that I’ve found valuable over the past month. If you like what you see, please take a moment to subscribe to my monthly newsletter so you’ll never miss a post.


In a keynote at SaaStock 2016, Patrick Campbell, CEO at Price Intelligently, spoke about the danger of focusing on acquisition at all costs. Retention and monetisation can lose out to acquisition, but is that the way to go, and how will you know if it is?

Patrick’s scary talk looks at how software is going to zero; at the normalised value of features over time; how cost of acquisition is going up; and, how companies who say they are doing customer development aren’t really doing it at all. This talk will really get you thinking. Link

In other news, Amazon has launched a self-service digital subscription marketplace with launch partners including the newsstand Texture, and publications The Wall Street Journal and The New Yorker. Link


“Investing in a low return world, the last man standing is going to be time arbitrage.” In other words, human emotion can cloud smart investment decisions. Link

Retail property landlords take note: e-commerce is affecting the rental of retail space in New York. Link


Email is one of the most powerful retention tools — but how can you use it effectively? These retention email examples should give you some inspiration. Link

We know that conversion rates differ by industry and by country, but guess who has the best closers? Link

Products do jobs — so make the product fit the job. Research from McDonalds found that the main buyers of milkshakes were men who drove in the mornings and used milkshakes to pass the time. This discovery lead them to make their milkshakes thicker so they lasted longer, which fitted the job of passing time better. Guess what? Sales of milkshakes increased dramatically. Link


“Overall happiness is the degree to which an individual judges the overall quality of his/her own life-as-a-whole favourably. In other words: how much one likes the life one leads.” Link

Make of this story what you will. Surely, if you think that 1% of your net worth should be dedicated to doomsday prep, then 1% should be dedicated to addressing social imbalance to decrease the chance of social breakdown, too. Link

In other news, this map shows the average price per m2 of houses in each postcode district of England & Wales. No surprise: the top 100 were all in Greater London. Link


In an effort to promote digital privacy, Germany issues a kill order for Kayla the toy doll — with a €25,000 fine for parents who fail to destroy it. Link

In more global news, the world’s eight richest men now have as much wealth as the poorest 50% of people in the world. Link


TED2017: coming to a cinema near you. Watch the live event with the TED Cinema Experience. Link

In one man’s journey to discover the bitter truth about sugar, actor Damon Gameau embarks on a unique experiment to document the effects of a high sugar diet on a healthy body, consuming only foods that are commonly perceived as ‘healthy’ but which are in fact laden with hidden sugars. A must-see for anybody who consumes a lot of low-fat yoghurt, muesli bars, juices and cereals. Link

Tony Robbins reveals the secrets of rapid learning. Link


“Negotiation in binary-outcome decisions is usually worthless.” – Sam Altman. Link

Tim O'Shea
Follow me

Tim O'Shea

Fund Manager with 15 years' experience as a successful business owner-manager. Passionate about helping people benefit from the power of long-term investing.
Tim O'Shea
Follow me
Tim's Newsletter July 2017
Tim's Newsletter March 2017